Take Note

‘A servant’s heart’

Augusta Health’s first chairwoman of the board has been serving the community for years

Across Augusta Health, a common theme bonds employees and volunteers from disparate departments and disciplines: dedication to service. In past issues, we have featured physicians, nurses and support staff alike who all share a deep commitment to serving patients and the community. In this issue, we shine the spotlight on Augusta Health’s new chairwoman, Laurie Landes, who has been creating positive change in the Shenandoah Valley community for many years.

Laurie Landes

Before Landes was appointed the first woman chair of the Augusta Health Board, she was vice chairwoman and a member of the Executive Committee. She also served on the Blue Ridge Community College Educational Foundation Board, the Frontier Culture Museum Board, the Waynesboro Family YMCA Board and the Valley Pastoral Counseling Board. She is also a member of the Waynesboro Rotary Club and its past president. By day, she is senior vice president of Frontier Community Bank.

“Laurie has a servant’s heart and a deep commitment to the community,” says the Rev. John Peterson, former chairman of the board and current member of the Augusta Health Board.

Augusta Health Board members are local volunteers who serve as liaisons between the health system and the community, determining strategic direction and decisions on services, technology and staff at Augusta Health. Landes has helped the board advance initiatives from the Human Resources and Finance committees, which she chaired, and from the Governance Committee.

“Laurie’s tenure on the Augusta Health Board is a testament to her leadership,” says Mary N. Mannix, president and CEO of Augusta Health. “Under her leadership, Augusta Health developed a five-year financial plan to provide the resources to implement our Journey 2025 Strategic Plan. Even in the midst of the COVID-19 pandemic, her direction has led Augusta Health to a Moody’s A1 credit rating with a stable outlook.”

Members of the board ensure Augusta Health attracts and retains the most qualified and skilled physicians. They keep a close eye on the hospital’s standard of care; enhance patient safety; and monitor clinical quality, physician credentials and allied health professionals’ competencies to perform their duties and practice in the hospital. They not only deal with the governance issues, but act as goodwill ambassadors for the hospital as well.

“Over the next few years, we are all looking forward to working together on implementing the projects defined in our Journey 2025 Strategic Plan to expand access and improve the health of the community,” Landes says.

“[Laurie] has provided great leadership in her past roles,” adds Rev. Peterson. “She has a firm grasp of the issues and challenges facing Augusta Health in a constantly changing environment, and she enjoys the confidence of the entire board. I look forward to serving with her.”